Vertiv 4 Year Silver Hardware Extended Warranty for Vertiv Avocent MPU8032

Experience unparalleled peace of mind with the Vertiv 4 Year Silver Hardware Extended Warranty for the Vertiv Avocent MPU8032. Designed for professionals who rely on their Digital KVM Switch for critical operations, this extended warranty ensures that you receive the necessary support and hardware maintenance needed to keep your system running smoothly. With comprehensive features and benefits, you can trust that your investment is well protected.

• Comprehensive Coverage: This 4 Year Silver Hardware Extended Warranty provides all-inclusive support for your Vertiv Avocent MPU8032, ensuring you have access to essential services whenever you need them.
• Prompt Technical Assistance: Enjoy 8-5 telephone support access, connecting you directly to knowledgeable technicians ready to assist you with any inquiries or issues that may arise.
• Next-Business-Day Equipment Replacement: Take advantage of an advanced replacement policy, where a replacement unit is shipped to you before your failed unit is returned, minimizing downtime significantly.
• Rapid Service Response: Benefit from a 4-12 hour service response time depending on the severity level of your issue, ensuring critical problems are resolved swiftly.
• Return Material Authorization (RMA): With the RMA service included, you can easily return any faulty equipment, making the entire process hassle-free and efficient.

Technical Details of Product

• Warranty Duration: 4 Years
• Product Type: Hardware Extended Warranty
• Supported Product: Vertiv Avocent MPU8032 Digital KVM Switch
• Support Hours: 8 AM - 5 PM (local time)
• Response Time: 4-12 hours based on severity level

How to Install

To activate the Vertiv 4 Year Silver Hardware Extended Warranty for your MPU8032, simply follow these steps:

1. Purchase the warranty through an authorized Vertiv distributor or directly from the Vertiv website.
2. Upon purchase, you will receive an email confirmation containing your warranty activation code.
3. Access the Vertiv support portal and enter the activation code along with the serial number of your MPU8032.
4. Confirm your warranty details and save the confirmation for your records.
5. Enjoy the peace of mind that comes with knowing you are covered for the next four years.

Frequently Asked Questions

What does the 4 Year Silver Hardware Extended Warranty cover?

The warranty covers hardware failures, providing next-business-day replacement, RMA services, and technical support during business hours.

How do I initiate a warranty claim?

You can initiate a warranty claim by contacting Vertiv customer support during business hours or through the support portal online.

Can I transfer my warranty to another unit?

The warranty is non-transferable and is specifically tied to the original Vertiv Avocent MPU8032 product.

Is there a limit to the number of claims I can make?

No, as long as the claims are within the warranty terms and conditions, you can request support as needed.

What is the process for getting a replacement unit?

In the event of a hardware failure, you will need to contact Vertiv support. They will provide instructions for returning the failed unit and shipping a replacement before the return.