VERTIV Essential Service Contract with Preventive Maintenance Inspection with Scheduling - Extended Warranty - 1 Year - Warranty

The VERTIV Essential Service Contract with Preventive Maintenance Inspection offers you a comprehensive solution to safeguard your equipment while ensuring optimal performance. This one-year extended warranty not only extends your coverage but also includes key services that enhance the longevity and reliability of your critical systems. With our dedicated technical support and scheduled maintenance, you can focus on your core business without worrying about unexpected outages or equipment failures.

• Extended Warranty for Peace of Mind: This service contract extends your warranty for an additional year, protecting your equipment and providing you with confidence and security.
• Comprehensive Preventive Maintenance: Benefit from a scheduled preventive maintenance visit aligned with the manufacturer's recommendations to ensure your unit operates at peak performance, thereby maximizing its lifespan.
• 24x7 Technical Support Hotline: Gain access to our dedicated tech support hotline available around the clock, ensuring that you have assistance whenever you need it.
• Rapid Response Time: Enjoy a swift response time of within four working hours from ticket acknowledgement, minimizing downtime and keeping your operations running smoothly.
• Inclusivity of Parts: This service contract includes all necessary parts (excluding consumable parts), ensuring that your system remains fully operational without incurring additional costs.

Technical Details of Product

• Service Duration: 1 Year
• Parts Included: Yes (excluding consumables)
• Preventive Maintenance Visits: 1
• Tech Support: 24x7 Availability
• Response Time: 4 Working Hours

How to Install

To activate your VERTIV Essential Service Contract, follow these simple steps:

1. Purchase the service contract through our website or authorized dealer.
2. Receive a confirmation email containing your contract details and activation instructions.
3. Contact our technical support hotline to schedule your preventive maintenance visit at your convenience.
4. Keep your contract information on hand for quick access to support whenever needed.

Frequently Asked Questions

• What does the VERTIV Essential Service Contract cover?

  The contract covers parts (excluding consumables), preventive maintenance visits, and 24x7 technical support.

• How often can I schedule preventive maintenance visits?

  You are entitled to one preventive maintenance visit per year as part of the contract.

• What is the response time for technical support?

  Our response time is within four working hours from ticket acknowledgement.

• Are there any exclusions in the contract?

  Yes, consumable parts are excluded from the warranty coverage. Please refer to the service program for detailed exclusions.

• Can I extend the contract after the first year?

  Yes, you can renew the service contract for additional years; please contact us for renewal options.