Vertiv Power Assurance - extended service agreement - 5 years - on-site

The Vertiv Power Assurance extended service agreement is designed to provide you with peace of mind and reliable support for your critical systems. This comprehensive 5-year on-site service agreement ensures that your equipment is maintained optimally, allowing your business operations to run smoothly without unexpected interruptions. With a focus on minimizing downtime and enhancing productivity, the Vertiv Power Assurance is a strategic investment in the reliability of your systems.

Key Features of Vertiv Power Assurance

• Comprehensive Coverage: Enjoy extensive support for your equipment with the 5-year on-site service agreement, ensuring you have access to expert assistance whenever needed.
• Predictable Cost of Ownership: The service agreement provides a predictable total cost of ownership, allowing for better budgeting and financial planning without hidden fees.
• Fast and Responsive Support: Benefit from on-site support that provides a fast and easy approach to resolving issues, minimizing downtime, and keeping your systems operational.
• Maximized Productivity: With regular maintenance and timely interventions, ensure that your equipment operates at peak performance levels, leading to increased productivity and efficiency.
• Expert Technical Assistance: Gain access to a team of experienced professionals who are knowledgeable in managing and maintaining your specific systems, helping you overcome challenges effectively.

Technical Details of Vertiv Power Assurance

• Service Duration: 5 years of on-site coverage
• Support Type: On-site technical support
• Response Time: Quick response for urgent issues
• Maintenance Services: Includes regular inspections and preventive maintenance
• Compatibility: Works with a wide range of Vertiv equipment

How to Install Vertiv Power Assurance

Installing the Vertiv Power Assurance service agreement is simple. Here are the steps you need to follow:

1. Contact your Vertiv representative to discuss your needs and select the appropriate service agreement.
2. Review the terms of the agreement and ensure it meets your operational requirements.
3. Complete the necessary documentation and submit it to finalize your service agreement.
4. Once the agreement is in place, Vertiv will schedule an initial assessment of your systems to tailor the maintenance schedule accordingly.
5. Enjoy the benefits of your extended service agreement, with ongoing support and maintenance for the duration of the term.

Frequently Asked Questions

What does the Vertiv Power Assurance service agreement cover?

The agreement covers on-site technical support, regular maintenance, and fast response to any issues that may arise with your equipment, ensuring minimal downtime and optimal performance.

Is this service agreement suitable for all Vertiv equipment?

Yes, the Vertiv Power Assurance is designed to be compatible with a wide range of Vertiv products, making it a versatile option for various systems.

Can I upgrade my service agreement after purchase?

Yes, you can discuss potential upgrades with your Vertiv representative, allowing you to enhance your coverage based on evolving needs.

What happens if I encounter an issue during the service period?

Simply contact the Vertiv support team, and they will dispatch a technician to your location for prompt on-site assistance.

How do I renew the service agreement after five years?

Before the expiration of your current agreement, your Vertiv representative will reach out to discuss renewal options and ensure continued support for your systems.