Vertiv Power Assurance: 5-Year On-Site Extended Service Agreement

Protect your critical power infrastructure with Vertiv Power Assurance—the extended service agreement designed to keep your systems running at peak performance for a full five years. This on-site program is built to deliver reliability, predictability, and rapid problem-solving, so you can focus on core operations while the people who know your equipment ensure its optimal condition. With a long-term coverage window, you gain peace of mind through structured maintenance, timely responses, and a clear path to minimize downtime and maximize productivity.

• Predictable total cost of ownership. Power Assurance offers a fixed, comprehensive five-year service plan that helps lock in operating budgets and reduces financial surprises. By consolidating maintenance, on-site visits, and essential support into one agreement, you can forecast expenditures with confidence and avoid the unpredictable costs frequently associated with reactive repairs.
• On-site maintenance by certified technicians. Authorized Vertiv technicians visit your facility to perform preventive maintenance, inspections, and issue resolution. Their hands-on expertise ensures that your power infrastructure is configured and cared for according to vendor standards, extending equipment life and supporting consistent performance.
• Fast on-site response to keep downtime to a minimum. When issues arise, on-site support delivers rapid dispatch and skilled troubleshooting directly where the equipment lives. This fast-response model minimizes disruption, reduces mean time to repair, and helps you maintain business continuity during critical events.
• Maximum uptime and productivity. Regular maintenance paired with timely interventions reduces the risk of unexpected outages. By keeping systems within recommended specifications, you can sustain continuous operations, protect load integrity, and safeguard your facility’s power reliability for essential processes.
• Long-term coverage for steady performance. A full five-year service duration provides consistent, ongoing care for your power solution. This extended horizon supports long-range planning, asset longevity, and timely results, so your team can operate with confidence in the resilience of the power backbone.

Technical Details of Vertiv Power Assurance - extended service agreement - 5 years - on-site Service W Rmv

• Specifications: Not provided in the input. For precise technical details, refer to the official product documentation or contact your Vertiv account representative using the product SKU or UPC for exact specifications and coverage scope.

how to install Vertiv Power Assurance - extended service agreement - 5 years - on-site Service W Rmv

This offering is a service agreement rather than a physical installation. To activate coverage, follow these steps to ensure a smooth onboarding experience:

• Contact your Vertiv account manager or an authorized service provider to initiate the agreement and verify eligibility for on-site service in your location.
• Gather essential information about your facility and the power infrastructure to be covered, including asset identifiers, serial numbers, and any prior service history that may influence the maintenance plan.
• Review the scope of services included in the Power Assurance plan, including preventive maintenance schedules, response times, and on-site visit frequency, to align expectations and budgeting.
• Confirm on-site scheduling preferences, access requirements, and safety protocols to facilitate seamless technician visits and timely work execution.
• Submit the appropriate contracts and sign-off to finalize enrollment. Once active, you’ll receive confirmation, service level details, and a contact path for ongoing support.

Frequently asked questions

• What exactly is Vertiv Power Assurance? It is a five-year extended service agreement that provides on-site maintenance and rapid support to keep your power systems operating with predictable costs and minimal downtime.
• What does “on-site” service entail? On-site service means trained Vertiv technicians will visit your facility to perform preventive maintenance, diagnose issues, and execute necessary repairs, directly at the equipment location.
• How does the five-year term benefit my operation? A five-year horizon enables stable budgeting, consistent maintenance routines, and a reliable plan for mitigating outages, ultimately supporting higher uptime and productivity across the asset’s lifecycle.
• Can I customize the coverage? Coverage options typically align with the device portfolio and facility needs. Work with your Vertiv representative to determine the appropriate level of preventive maintenance, response times, and entitlements within the five-year window.
• What information do I need to enroll? You’ll generally provide asset details (serial numbers, SKUs, or UPCs), facility location, preferred service windows, and contact information for the on-site stakeholders and the service provider coordinating the agreement.
• What happens if there is an outage or failure? When an issue is reported, on-site technicians are dispatched per the service level agreement to diagnose, repair, and restore operation as quickly as possible, with the goal of minimizing downtime and maintaining production continuity.