VERTIV Power Assurance Package - Extended Service - 5 Year - Service

The VERTIV Power Assurance Package - Extended Service - 5 Year - Service is designed to provide comprehensive support and maintenance for your power systems. This package ensures that your system operates at its peak performance while offering peace of mind with predictable costs and expert support. With 24/7 on-site maintenance, you can rest assured that your power system is in capable hands, minimizing downtime and maximizing reliability.

• Comprehensive 5-Year Coverage: This extended service package spans five years, ensuring your power system remains efficient and reliable throughout its lifecycle.
• 24/7 On-Site Support: With round-the-clock maintenance, you have access to immediate assistance whenever you need it, minimizing disruptions to your operations.
• Predictable Total Cost of Ownership: Enjoy a transparent pricing structure, allowing you to budget effectively and avoid unexpected expenses related to maintenance and repairs.
• Parts and Labor Included: This service guarantees that all necessary parts and labor are covered, reducing your inventory costs while providing maximum dependability.
• Expert Phone Support: In addition to on-site assistance, you will benefit from comprehensive phone support to quickly resolve any issues or questions that may arise.

Technical Details of Product

• Service Duration: 5 years
• Support Type: 24/7 On-site Maintenance
• Included Services: Phone Support, Parts and Labor
• System Compatibility: Designed to support a variety of power systems
• Response Time: Rapid response to any service request

How to Install

To ensure optimal use of the VERTIV Power Assurance Package, follow these steps:

1. Contact your VERTIV representative to finalize your service agreement and schedule your initial assessment.
2. A qualified technician will be assigned to conduct a thorough evaluation of your existing power system.
3. Upon completion of the assessment, the technician will provide recommendations and necessary adjustments to optimize your system.
4. Once the system is prepared, the technician will activate your service package, ensuring that you have full access to all included benefits.
5. Maintain regular communication with the support team for ongoing assistance and to schedule any preventive maintenance visits as recommended.

Frequently Asked Questions

What does the VERTIV Power Assurance Package include?

The package includes 24/7 on-site support, comprehensive parts and labor coverage, and expert phone support to resolve issues quickly.

How does the service maintain my system?

The service provides regular maintenance checks and rapid response to any issues, ensuring your power system remains efficient and reliable.

Is there a limit to the number of service calls I can make?

No, you can request support as many times as needed during the 5-year service period without additional costs.

Can I upgrade my package?

Yes, you can discuss potential upgrades with your VERTIV representative to ensure you have the coverage that suits your needs.

How do I contact VERTIV for support?

You can reach out to VERTIV's customer support team via phone or through the dedicated support portal provided upon activation of your service package.