Description
The Vertiv Power Assurance Package for Vertiv Liebert GXT4 UPS External Battery Cabinets is an essential service solution tailored for businesses that rely on consistent power supply. This comprehensive five-year warranty service package is designed not only to protect your power network but also to promote operational efficiency. With its inclusive installation and start-up services, the Vertiv Power Assurance Package stands out as a reliable partner in safeguarding your uninterruptible power supply (UPS) system against unexpected outages and costly downtimes.
- Comprehensive Protection: The Vertiv Power Assurance Package ensures complete protection against accidental outages, maintaining the continuity of your operations and providing you with the confidence to focus on your core business activities.
- Five-Year Coverage: Enjoy peace of mind with a five-year warranty that covers 100% of parts, labor, and travel expenses for any services conducted by factory-trained technicians, minimizing your financial risks.
- 24/7 Emergency Support: With round-the-clock on-site support and emergency response services, you can rest assured knowing that expert assistance is just a call away when power issues arise, keeping your systems functional and your business running smoothly.
- Compliance and Safety: The package includes proper battery removal and disposal of your existing equipment, ensuring adherence to all regulatory requirements and contributing to a safe working environment for your team.
- Access to Service Histories: Gain valuable insights into your power system's status and streamline your inventory tracking and financial planning with access to comprehensive service histories through the Customer Services Network portal.
Technical Details of the Product
- Compatible with Vertiv Liebert APS, GXT, and PSI UPS systems.
- Includes preventive maintenance services to keep your UPS operating in optimal condition.
- All services are performed by factory-trained technicians to ensure high standards and expert care.
- Access to detailed service reports and history for more effective management and monitoring.
- Emergency response available 24/7 to mitigate any unforeseen downtime.
How to Install
The installation of the Vertiv Power Assurance Package is a straightforward process:
- Contact your Vertiv representative to schedule the installation service at your convenience.
- Ensure your existing UPS system is prepared for an upgrade, observing all necessary safety protocols.
- A factory-trained technician will arrive on-site to conduct the installation and start-up procedures.
- Once installed, the technician will provide a thorough walk-through of the system and explain all included services.
- Access the Customer Services Network portal for ongoing support and to track your service history.
Frequently Asked Questions
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What does the Power Assurance Package cover?
The PAP covers all parts, labor, and travel expenses for five years, in addition to installation, start-up, and ongoing maintenance services. -
Is emergency support available?
Yes, the package includes 24/7 emergency support to address any urgent power issues that may occur. -
Can I track my service history?
Absolutely! Customers can access detailed service histories and reports through the Customer Services Network portal. -
How do I dispose of old batteries?
The Vertiv PAP includes proper battery removal and disposal services, ensuring compliance with all regulatory requirements. -
Who performs the installation?
All installations are conducted by factory-trained technicians who have extensive experience with Vertiv systems.
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