Description
The Vertiv Power Assurance Package for Vertiv Liebert GXT4 UPS External Battery Cabinets is an essential five-year warranty service package designed to provide comprehensive protection for your power network. This package goes beyond a typical extended warranty, offering a robust solution to prevent unexpected outages and downtime that can jeopardize your operations. With installation and start-up included, along with continuous support, the Vertiv PAP is all you need for peace of mind regarding your uninterruptible power supply.
- Comprehensive Protection: The Power Assurance Package offers complete protection against accidental outages, ensuring your operations run smoothly without interruptions.
- Five-Year Coverage: Enjoy a five-year warranty that covers 100% of parts, labor, and travel expenses for any service performed by factory-trained technicians.
- 24/7 Emergency Support: With round-the-clock on-site support and emergency response services, you're never left in the dark when it comes to power issues.
- Compliance and Safety: The package includes proper battery removal and disposal of your existing equipment, adhering to all regulatory requirements for safe UPS battery replacement.
- Access to Service Histories: Gain insight into your power system's status and simplify inventory tracking and financial planning through the Customer Services Network portal.
Technical Details of the Product
- Compatible with Vertiv Liebert APS, GXT, and PSI UPS systems.
- Includes preventive maintenance services to keep your UPS in optimal condition.
- Factory-trained technicians performing all services to ensure high standards.
- Access to detailed service reports and history for better management.
- Emergency response available 24/7 to mitigate any unforeseen downtime.
How to Install
The installation of the Vertiv Power Assurance Package is straightforward:
- Contact your Vertiv representative to schedule the installation service.
- Ensure that your existing UPS system is ready for upgrade and that all safety protocols are observed.
- A factory-trained technician will arrive on-site to perform the installation and start-up procedures.
- Once installed, the technician will provide a detailed walk-through of the system and all the included services.
- Access the Customer Services Network portal for ongoing support and service history tracking.
Frequently Asked Questions
- What does the Power Assurance Package cover? The PAP covers parts, labor, and travel expenses for five years, along with installation, startup, and ongoing maintenance services.
- Is emergency support available? Yes, the package includes 24/7 emergency support to address any urgent power issues that may arise.
- Can I track my service history? Yes, customers can access detailed service histories and reports through the Customer Services Network portal.
- How do I dispose of old batteries? The Vertiv PAP includes proper battery removal and disposal services, ensuring compliance with all regulatory requirements.
- Who performs the installation? All installations are conducted by factory-trained technicians who are experienced with Vertiv systems.
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