Description
The Vertiv Power Assurance Package (PAP) for the Vertiv Liebert GXT4 UPS External Battery Cabinets is a premium service solution tailored to ensure the reliability and performance of your power systems. This comprehensive package not only provides essential installation and startup services but also includes ongoing support for a period of five years, protecting your operations against potential disruptions and maintaining the integrity of your power network.
- Comprehensive Coverage: The PAP offers a robust five-year service warranty that includes 100% coverage on parts, labor, and travel expenses. This ensures that your UPS remains in excellent condition without unexpected costs, allowing you to focus on your core business.
- 24/7 Emergency Support: With round-the-clock emergency assistance, you can quickly address any issues that arise, minimizing downtime and ensuring a swift resolution to power-related challenges that could impact your operations.
- Expert Installation and Startup: Our trained technicians provide professional installation and startup services specifically for Vertiv Liebert APS, GXT, and PSI UPS systems. This guarantees that your power solutions are correctly deployed and optimized from the very beginning.
- Safe Battery Removal and Disposal: The PAP includes the safe and responsible removal and disposal of existing batteries, adhering to all regulatory requirements. This ensures compliance and environmental responsibility in your battery replacement process.
- Access to Service Histories: Stay informed about the status of your power system with easy access to service histories and reports through the Customer Services Network portal. This simplifies inventory management and aids in financial planning.
Technical Details of the Product
- Service Package Duration: Five Years
- Coverage: 100% on parts, labor, and travel expenses
- Installation Services: Professional startup and installation for Vertiv Liebert APS, GXT, and PSI UPS systems
- Emergency Response: 24/7 access to emergency support
- Regulatory Compliance: Adherence to all regulations for battery disposal
How to Install
Installing the Vertiv Power Assurance Package is a straightforward process. Once you purchase the package, a factory-trained technician will reach out to you to schedule installation and startup at your convenience. The process includes:
- Arrival at your location at the agreed-upon time.
- A thorough assessment of your existing UPS setup and infrastructure.
- Installation of the new UPS and external battery cabinets, ensuring all connections are secure and compliant.
- A comprehensive startup procedure to test the system's functionality.
- Training and documentation on system operation and maintenance.
Frequently Asked Questions
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Q: What is included in the Vertiv Power Assurance Package?
A: The package includes installation, startup, preventive maintenance, 24/7 emergency support, and complete coverage on parts, labor, and travel expenses for a duration of five years. -
Q: Is the battery removal and disposal included in the service?
A: Yes, the service package includes proper removal and disposal of existing batteries, following all regulatory requirements to ensure safe practices. -
Q: How can I access my service history?
A: You can access your service history and reports via the Customer Services Network portal provided by Vertiv. -
Q: What happens if I need urgent support?
A: With the Vertiv Power Assurance Package, you have access to 24/7 emergency support, ensuring that any urgent issues can be addressed without delay. -
Q: Who performs the installation and maintenance services?
A: All installation and maintenance services are carried out by factory-trained technicians with expertise in Vertiv UPS systems.
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