Description
Protect your critical network infrastructure with the Vertiv Power Assurance Package (PAP), a premium five-year warranty service designed to safeguard your power system from outages and costly downtime. Built for Vertiv Liebert PSI UPS and external battery cabinets, PAP combines expert startup, preventive maintenance, and around-the-clock support into a single, predictable solution. With factory-trained technicians, transparent service history access, and strict regulatory compliance for battery handling, PAP delivers comprehensive protection that translates into uptime, efficiency, and peace of mind for your business.
- Five-year warranty with 100% coverage on parts, labor, and travel expenses, ensuring predictable costs and reliable service from Vertiv-certified experts who know your system inside and out.
- Startup and installation included for Vertiv Liebert GXT and PSI UPS, enabling rapid deployment, proper integration, and a solid foundation for ongoing reliability without disrupting operations.
- Preventive maintenance and proactive care to optimize performance, extend component life, and minimize the likelihood of unexpected outages through scheduled checkups and tuned testing.
- 24/7 emergency on-site support for rapid response during power disruptions, with trained technicians dispatched promptly to restore power and mitigate downtime.
- Safe battery removal and regulatory disposal services, ensuring compliant handling of existing batteries and disposal in line with current environmental and safety regulations.
Technical Details of Vertiv Power Assurance Package for Vertiv Liebert PSI UPS External Battery Cabinets Includes Installation and Start-Up
- Warranty coverage: Five-year program that provides 100% coverage on parts, labor, and travel for factory-trained technicians performing maintenance, replacement, and support services.
- Included services: Startup, installation, preventative maintenance, on-site support, and 24/7 emergency response to keep your power system operating at peak efficiency.
- Battery handling: Proper removal and disposal of existing equipment while adhering to all regulatory requirements, reducing risk and ensuring safe transitions.
- Service visibility: Access to complete service histories and reports through the Customer Services Network (CSN) portal, enabling easy status checks and informed planning.
- Technician expertise: Service delivered by Vertiv factory-trained technicians, ensuring standardized deployment, calibration, and alignment with manufacturer specifications.
- Scope of coverage: Specifically designed for Vertiv Liebert PSI UPS external battery cabinets and Liebert GXT/PSI UPS deployments, providing end-to-end protection for critical power systems.
How to install Vertiv Power Assurance Package for Vertiv Liebert PSI UPS External Battery Cabinets
The PAP installation process is designed to minimize downtime and maximize reliability. From planning to proof-of-performance, the Vertiv team guides you through each step with clarity and efficiency. Key elements typically include:
- Coordinate scheduling: Work with a Vertiv service coordinator to align installation windows with your operational needs and ensure minimal disruption to business activities.
- Site preparation and safety: Confirm electrical clearances, environmental conditions, and safety requirements to create a compliant installation environment for the UPS and battery cabinets.
- Startup and integration: Factory-trained technicians perform startup procedures, configure monitoring, and integrate the UPS with your existing power distribution and management systems.
- Battery transition and disposal: If replacing or upgrading batteries, the team handles removal, proper packaging, and disposal in accordance with regulatory standards.
- Documentation and validation: Complete commissioning reports, calibration records, and CSN portal entries to validate performance and provide a clear service history for future planning.
Frequently asked questions
- What does the Vertiv Power Assurance Package cover? The PAP provides a five-year warranty with 100% coverage on parts, labor, and travel, startup and installation for Liebert GXT and PSI UPS, preventive maintenance, 24/7 emergency on-site support, and proper battery removal/disposal in compliance with regulations.
- Who performs the service? Vertiv factory-trained technicians conduct all services, from installation and startup to ongoing maintenance and emergency responses, ensuring consistent quality and adherence to manufacturer standards.
- Can I access service history and reports? Yes. Service histories and reports are accessible via the Customer Services Network (CSN) portal, giving you real-time visibility into the health and activity of your power system.
- What systems are covered by PAP? The package is designed for Vertiv Liebert PSI UPS external battery cabinets and Liebert GXT/PSI UPS deployments, delivering end-to-end protection for critical power infrastructure.
- Is there 24/7 support? Absolutely. The PAP includes 24/7 emergency response to minimize downtime during power events and rapidly restore operation.
- Is battery disposal included? Yes. The program includes proper removal of existing batteries and compliant disposal, helping you meet regulatory requirements and maintain a safe environment.
Customer reviews
Showing - Of Reviews
