Description
The Vertiv Power Assurance Package for Vertiv Liebert PSI UPS External Battery Cabinets is an essential service solution designed to ensure uninterrupted power supply for your critical operations. This comprehensive package protects your network from unexpected outages and costly downtime, making it an indispensable component of any effective power management strategy. With a focus on maintaining optimal performance, reliability, and safety, the Vertiv Power Assurance Package offers unparalleled features and benefits.
- Comprehensive Five-Year Warranty: The Vertiv Power Assurance Package provides a robust five-year warranty that covers parts, labor, and travel expenses, ensuring you have peace of mind knowing that your UPS systems are protected against unforeseen issues.
- Expert Installation and Start-Up Services: Enjoy hassle-free startup and installation services provided by factory-trained technicians who specialize in Vertiv Liebert GXT and PSI UPS systems. This guarantees that your power systems are set up properly from the beginning.
- 24/7 Emergency Support: The Vertiv Power Assurance Package includes round-the-clock emergency service and on-site support, ensuring that expert assistance is always just a call away, no matter the time of day.
- Preventive Maintenance: Regular maintenance services are included in the package, which helps keep your UPS systems in optimal condition. This proactive approach minimizes the risk of unexpected failures and prolongs the lifespan of your equipment.
- Safe Battery Removal and Disposal: The package incorporates safe removal and disposal of existing batteries, following all regulatory requirements. This ensures safety and compliance while supporting a seamless UPS battery replacement process for your business.
Technical Details of the Product
- Service Duration: Five Years
- Coverage: 100% parts, labor, and travel expenses
- Emergency Support: 24/7 availability
- Service Portal: Access to service history and reports via the Customer Services Network
- Battery Removal and Disposal: Compliant with regulatory standards
How to Install
To begin utilizing the Vertiv Power Assurance Package, follow these simple steps:
- Contact your Vertiv representative or visit the Vertiv website to purchase the Power Assurance Package.
- Schedule an installation date that works best for your business with the factory-trained technicians.
- Prepare the installation site by ensuring easy access to the UPS system and battery cabinets.
- On the scheduled day, the technicians will arrive to conduct the installation and startup services.
- After the setup is complete, the technicians will provide a comprehensive overview of the system and answer any questions you may have.
Frequently Asked Questions
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What does the Vertiv Power Assurance Package cover?
The package covers all parts, labor, and travel expenses for a full five years, as well as emergency support and preventive maintenance. -
Is the service available for all Vertiv UPS systems?
Yes, installation and start-up services are available for both Vertiv Liebert GXT and PSI UPS systems. -
How do I access my service history?
You can access your service history and reports through the Customer Services Network portal provided by Vertiv. -
What should I do if I experience a power outage?
If you experience a power outage, contact the 24/7 emergency support line provided by the Vertiv Power Assurance Package for immediate assistance. -
How often will preventive maintenance be performed?
Preventive maintenance will be scheduled periodically throughout the duration of the five-year warranty to ensure optimal performance of your UPS systems.
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