Description
The Vertiv Power Assurance Package for Vertiv Liebert PSI UPS up to 3kVA offers an essential safeguard for your power network, ensuring uninterrupted operation and minimizing downtime. This comprehensive five-year warranty service package is meticulously designed to enhance your business's resilience against accidental outages. By opting for this package, you not only secure your equipment but also gain invaluable support from factory-trained technicians, making sure that your Vertiv Liebert GXT and PSI UPS systems perform optimally at all times.
- Comprehensive Coverage: The Vertiv Power Assurance Package provides 100% coverage on parts, labor, and travel expenses, giving you peace of mind that all necessary services are included without hidden costs.
- Expert Installation and Start-Up: Benefit from professional startup and installation services performed by factory-trained technicians, ensuring that your UPS system is operational and integrated seamlessly into your existing infrastructure.
- Preventive Maintenance: Regular preventive maintenance is a core feature of the package, helping to keep your power system in optimal condition and reducing the likelihood of unexpected failures that can disrupt your business operations.
- 24/7 Emergency Response: With round-the-clock emergency support, you can rest easy knowing that expert help is just a call away, ensuring that any issues are quickly addressed to minimize downtime.
- Environmentally Responsible Service: The package includes proper battery removal and disposal of existing equipment, following all regulatory requirements, which not only ensures safety but also aligns with your sustainability efforts.
Technical Details of the Product
- Compatibility: Vertiv Liebert PSI UPS up to 3kVA
- Service Duration: Five years
- Service Features: Installation, startup, preventive maintenance, on-site support, emergency response
- Coverage: 100% on parts, labor, and travel expenses
- Battery Disposal: Adheres to regulatory requirements for safe disposal
How to Install
To ensure a successful installation of the Vertiv Power Assurance Package, follow these steps:
- Contact your Vertiv representative to schedule a convenient installation date and time.
- A factory-trained technician will arrive on-site to assess your current power setup and prepare for installation.
- The technician will conduct the installation process, ensuring that all safety protocols are followed and that your UPS system is properly integrated.
- Once installation is complete, the technician will perform startup services, running diagnostics to confirm optimal operation.
- The technician will provide you with relevant documentation regarding your installation and any immediate maintenance needs.
Frequently Asked Questions
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What is included in the Power Assurance Package?
The package includes installation, startup services, preventive maintenance, 24/7 emergency support, and proper battery disposal. -
How do I access service history information?
You can access your service history and reports via the Customer Services Network portal provided by Vertiv. -
Is there a limit on the number of service calls I can make?
No, the package includes unlimited service calls as part of the 24/7 emergency response feature. -
What happens if the UPS fails outside of regular maintenance?
The package covers all parts, labor, and travel expenses, so you will not incur additional costs for repairs. -
How often will preventive maintenance be conducted?
Preventive maintenance will be scheduled at regular intervals throughout the five-year service period to ensure optimal performance.
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