Vertiv Power Assurance Package for Vertiv Liebert PSI UPS up to 3kVA Includes Installation, Start-Up and Removal of Existing UPS

The Vertiv Power Assurance Package for the Vertiv Liebert PSI UPS up to 3kVA is an essential service solution designed to provide peace of mind to businesses that rely on uninterrupted power supply. This comprehensive five-year warranty package not only protects your network from accidental outages and downtime but also ensures that your power systems are maintained by skilled professionals. With dedicated support and maintenance services, the Vertiv Power Assurance Package is an investment in the reliability of your power infrastructure.

• Comprehensive Five-Year Coverage: The Vertiv Power Assurance Package offers 100% coverage on parts, labor, and travel expenses, ensuring that you won't face unexpected costs during the service period. This holistic approach to service helps businesses manage their budgets effectively while maintaining optimal performance.
• Expert Installation and Start-Up: Start your UPS journey on the right foot. The package includes professional installation and start-up services conducted by factory-trained technicians, allowing for a seamless integration of the Vertiv Liebert PSI UPS into your existing infrastructure.
• 24/7 Emergency Support: With the Vertiv Power Assurance Package, you are never alone. The 24/7 emergency response service means that help is always just a call away, ensuring that any issues are addressed promptly to minimize downtime.
• Preventive Maintenance Programs: Regular preventive maintenance is crucial for keeping your power systems in optimal condition. The PAP includes scheduled maintenance visits by trained technicians who will perform necessary checks and adjustments to ensure your UPS functions at peak performance.
• Regulatory Compliance and Safe Disposal: The package includes proper battery removal and disposal services that comply with all regulatory requirements. This ensures that your business remains compliant while also promoting an environmentally responsible approach to UPS battery replacement.

Technical Details of the Product

• Compatible with Vertiv Liebert PSI UPS up to 3kVA
• Includes installation and start-up services
• Provides comprehensive five-year service coverage
• Access to Customer Services Network portal for service histories
• Emergency response service available 24/7

How to Install

Installation of the Vertiv Power Assurance Package is straightforward and is typically handled by factory-trained technicians as part of the service. Here’s a brief overview of what to expect during the installation process:

1. Schedule an installation appointment through your Vertiv representative.
2. Prepare the installation site, ensuring access to power and cooling as needed.
3. Technicians will arrive on-site to conduct the installation, start-up, and any necessary configuration.
4. Upon completion, the technicians will provide a full run-through of system operations and maintenance tips.

Frequently Asked Questions

What is the Vertiv Power Assurance Package?

The Vertiv Power Assurance Package is a comprehensive service solution that includes installation, start-up, preventive maintenance, and 24/7 emergency support for the Vertiv Liebert PSI UPS up to 3kVA, along with proper battery removal services.

How long does the service coverage last?

The service coverage lasts for five years, providing peace of mind and ensuring that all parts, labor, and travel expenses are fully covered.

Is there a limit on the number of service calls I can make?

There is no limit on service calls during the warranty period, as emergency support is available 24/7 for any issues that may arise.

How do I access my service history?

You can access your service history and reports through the Customer Services Network portal provided by Vertiv, ensuring that you have all the information needed for inventory tracking and financial planning.

What happens to the old UPS battery?

The Vertiv Power Assurance Package includes proper battery removal and disposal services that comply with all regulatory requirements, ensuring environmentally safe practices are followed.