VERTIV Power Emergency Package - 5 Year - Service

The VERTIV Power Emergency Package (PEP) is your ultimate solution for ensuring peace of mind in the event of unexpected power outages. This comprehensive five-year service package goes beyond a standard warranty, providing businesses with critical support to minimize downtime and protect operations. Designed specifically for select Vertiv Liebert UPS products, the PEP ensures your equipment receives the care it needs while safeguarding your productivity.

• Comprehensive Coverage: The VERTIV Power Emergency Package offers five years of complete coverage for parts, labor, and travel expenses. With 100% coverage, you can trust that your investment is protected against any unforeseen circumstances.
• 24/7 Emergency Support: The PEP provides around-the-clock emergency services, ensuring that expert assistance is available whenever you need it. Whether it’s day or night, our trained technicians are just a call away to help resolve any issues that may arise.
• On-Site Support: Enjoy the convenience of on-site support from factory-trained technicians, who are equipped to handle emergencies swiftly and efficiently. This ensures that any downtime is minimized, allowing your business to continue running smoothly.
• Accidental Outage Protection: The PEP is specifically designed to minimize damage from accidental outages and downtime. By preventing potential losses, you can maintain your operational integrity and focus on your core business activities.
• Proper UPS Battery Removal Service: The package includes professional UPS battery removal services to ensure safe and compliant disposal of old batteries. This not only protects the environment but also guarantees that your equipment remains in optimal condition.

Technical Details of Product

• Compatible Models: Select Vertiv Liebert GXT .5-3kVA models
• Service Duration: Five years
• Coverage Includes: Parts, labor, and travel expenses
• Emergency Response: 24/7 accessibility
• Service Type: On-site support and UPS battery removal

How to Install

Installing the VERTIV Power Emergency Package is straightforward. Simply purchase the package for your selected Vertiv Liebert UPS model, and our team will guide you through the setup process. Once the package is activated, you will receive all the necessary support and services as stipulated in the agreement.

Frequently Asked Questions

1. What is included in the VERTIV Power Emergency Package?

The package includes five years of coverage for parts, labor, and travel expenses, along with 24/7 emergency support, on-site assistance, and UPS battery removal service.

2. Which models are eligible for the Power Emergency Package?

The PEP is available for select Vertiv Liebert GXT .5-3kVA models. Please check compatibility before purchasing.

3. How do I access emergency support?

You can access emergency support by calling the dedicated support line provided at the time of purchase. Our technicians are available 24/7 to assist you.

4. Is there any additional cost for on-site support?

No, there are no additional costs for on-site support as all parts, labor, and travel expenses are fully covered for the duration of the five-year package.

5. Can I transfer the package to another UPS?

The VERTIV Power Emergency Package is tied to specific models. If you wish to transfer it to another unit, please contact customer support for guidance.