VERTIV Power Emergency Services - Extended Service - 5 Year - Service

The VERTIV Power Emergency Services - Extended Service - 5 Year - Service is designed to provide comprehensive maintenance and support for your power systems. This service ensures your equipment operates at peak performance, reducing downtime and enhancing reliability. With 24/7 on-site support, you can rest assured that your power solutions are in capable hands, allowing you to focus on your core business.

• 24/7 On-Site Support: Access expert technicians around the clock, ensuring immediate assistance whenever you need it.
• Comprehensive Maintenance: Enjoy predictable total cost of ownership with included parts and labor, keeping your systems optimally maintained.
• Remote Troubleshooting: Benefit from phone support to resolve issues quickly without the need for travel.
• Enhanced Usability: The service characteristics allow for reliable maintenance, ensuring that your systems remain fully operational.
• Long-term Commitment: With a service duration of 5 years, you can trust in the maximum efficiency and precise results of your power systems.

Technical Details of the Product

• Service Type: Extended Service
• Duration: 5 Years
• Availability: 24/7 support
• Service Coverage: On-site maintenance including parts and labor
• Support Type: Phone support for quick troubleshooting

How to Install

Installation of VERTIV Power Emergency Services is simple and straightforward. Once you purchase the extended service, our team will contact you to schedule an initial assessment of your existing systems. Following this, an on-site technician will execute the necessary checks and provide a tailored maintenance schedule based on your equipment's specific requirements. Regular updates and support will be managed through our dedicated service portal for your convenience.

Frequently Asked Questions

• What does the service cover? The service covers on-site maintenance, parts, and labor to ensure your power systems are functioning optimally.
• Is technical support available at all times? Yes, you have access to 24/7 technical support whenever needed.
• Can I upgrade or modify my service plan? Yes, our service plans are flexible, and you can discuss upgrades with your service representative.
• How does the phone support work? Phone support allows you to speak directly with a technician who can help troubleshoot issues remotely.
• What is the expected response time for on-site support? Our team aims to provide on-site support as quickly as possible, typically within a few hours, depending on your location.