VERTIV Service/Support - Service

Ensure your power management systems are set up correctly with VERTIV Service/Support - Service. The Vertiv Startup and Installation Services are specifically designed to minimize the risks of equipment-related downtime, providing your business with a reliable and efficient operational foundation. By focusing on proper installation from the very beginning, your organization will benefit from improved system reliability and seamless equipment integration.

• Expert Installation and Startup: Our experienced technicians ensure that new UPS or External Battery Cabinet (EBC) equipment is installed and started correctly, enabling your systems to operate at their best from day one.
• Minimized Downtime Risks: By leveraging our services, you significantly reduce the chances of installation errors that could lead to equipment failures and unexpected downtime.
• Comprehensive Testing: Each installation includes thorough testing to verify proper operation with all connected equipment, ensuring everything functions seamlessly together.
• Operational Training: Upon startup, we provide an operational tour to train your staff on the equipment's features and proper usage, empowering them to utilize the systems effectively.
• Optional Removal Services: If needed, we offer removal and disposal of existing UPS or EBC equipment, streamlining your upgrade process.

Technical Details of Product

- Service Type: Startup and Installation Services
- Coverage: New UPS or External Battery Cabinet (EBC) equipment (excluding hard-wired applications)
- Additional Services: Removal and disposal of existing equipment (optional)
- Training: Operational tour for equipment operation at the time of startup
- Assurance: Testing and verification for proper integration with connected equipment

How to Install

The installation process for the VERTIV Service/Support - Service is straightforward and efficient:

1. Contact our service team to schedule your installation date.
2. Prepare the installation site as instructed by our team, ensuring sufficient space and access to power sources.
3. Our technicians will arrive on the scheduled date to perform the installation of your new UPS or EBC equipment.
4. After the equipment is installed, our team will conduct comprehensive testing to ensure everything is operating correctly.
5. A walkthrough will be conducted to familiarize your staff with the new equipment, ensuring they are comfortable and knowledgeable about its operation.

Frequently Asked Questions

1. What types of equipment do you install?
We install new UPS and External Battery Cabinet (EBC) equipment, ensuring they are mounted and started correctly.

2. Is there an option for removing old equipment?
Yes, we offer optional removal and disposal of existing UPS or EBC equipment as part of our service package.

3. How do you ensure that the installation is done correctly?
Our experienced technicians conduct a thorough installation process and perform testing to verify proper operation with all connected equipment.

4. What kind of training do you provide?
We offer an operational tour that trains your staff on the equipment's features and how to operate it effectively after startup.

5. How can I schedule a service?
You can contact our service team directly via our website or customer service number to schedule your installation service at a convenient time for you.