Vertiv Service/Support - Service

The Vertiv Service/Support - Service is designed to provide comprehensive startup and installation services for your power management systems. By choosing Vertiv, you are ensuring that your equipment is set up correctly from the beginning, reducing the risk of operational downtime. This service enhances the reliability of your systems, ensuring that your business runs smoothly without interruptions. With specialized testing and integration, your equipment will function optimally, giving you the peace of mind that your power management infrastructure is in expert hands.

• Minimized Downtime: Vertiv Startup and Installation Services are specifically designed to lessen the risks associated with equipment downtime. By ensuring proper installation, your operations will run seamlessly.
• Enhanced System Reliability: With professional installation and startup processes, the reliability of your power management system is significantly improved, allowing you to focus on your core business activities.
• Comprehensive Equipment Integration: The service includes rigorous testing to verify the operation of connected equipment, ensuring that all components work in harmony for optimal performance.
• Operational Training: Clients receive a thorough operational tour during the startup process, ensuring that your team is well-equipped to manage the equipment effectively.
• Optional Equipment Disposal: Vertiv offers the option to remove and dispose of existing UPS or External Battery Cabinet (EBC) equipment, streamlining the installation process and reducing clutter.

Technical Details of the Product

The Vertiv Startup and Installation Services cover the installation of new Uninterruptible Power Supply (UPS) systems or External Battery Cabinets (EBC). The service includes:

• Mounting and startup of new UPS or EBC equipment.
• Testing to ensure proper operation with connected devices.
• Removal and disposal of existing equipment (if selected).

How to Install

Installation of the Vertiv Service/Support requires the following steps:

1. Schedule a consultation with Vertiv Service professionals to assess your specific needs and equipment requirements.
2. Prepare the installation site by clearing any obstacles and ensuring proper access to power sources.
3. Vertiv technicians will arrive on-site to mount the new UPS or EBC equipment, ensuring secure placement.
4. Upon installation, the technicians will perform thorough testing to verify that the system operates correctly with all connected devices.
5. Receive an operational tour from the technicians, detailing how to use and maintain the new equipment effectively.

Frequently Asked Questions

What types of equipment can be installed with Vertiv Startup and Installation Services?

Vertiv services can be used for new UPS systems and External Battery Cabinets (EBC). The service does not include hard-wired applications.

Can I dispose of my old UPS or EBC equipment?

Yes, the Vertiv service includes an option for the removal and disposal of existing UPS or EBC equipment, making your transition to new systems smoother.

How does the testing process work?

The testing process involves verifying that all connected equipment operates correctly with the new UPS or EBC, ensuring compatibility and proper functionality.

What if I have issues after installation?

If any issues arise after the installation, Vertiv offers ongoing support and service options to ensure your equipment remains operational.

Is training included in the service?

Yes, clients receive an operational tour during the startup process, ensuring they are equipped to manage the new equipment effectively.