VERTIV Startup Service: Warranty Inspection & System Startup to Establish Your Equipment Warranty

Protect your investment with the VERTIV Startup Service, a comprehensive warranty inspection and on-site system startup designed to verify proper installation, confirm operational readiness, and activate your equipment warranty. This service brings trained Vertiv professionals to your site to perform a thorough system check, ensure all prerequisites are in place, and document the startup and validation process. By pairing disciplined commissioning with a formal warranty check sheet, you gain clear evidence of compliance, reduced risk of early failures, and a foundation for maximum product life and reliability.

• Thorough warranty inspection to confirm correct installation, wiring, mounting, grounding, and adherence to manufacturer guidelines—reducing the risk of premature downtime.
• Professional system startup and commissioning by certified Vertiv technicians who verify electrical, mechanical, and control interfaces for optimum performance.
• Detailed warranty check sheet and service documentation that records prerequisites, exclusions, and startup results, providing a traceable record for warranty claims.
• Flexible scheduling, including evenings, weekends, or after-hours, so your operations experience minimal disruption while still receiving critical startup validation.
• Long-term value through proactive system health validation and documented findings that help maximize product life, improve reliability, and support proactive maintenance planning.

Technical Details of VERTIV Startup Service

• Service type: Warranty inspection and on-site system startup/commissioning to establish or activate the equipment warranty.
• Target outcomes: Verified installation, operational readiness, and initiation of warranty coverage with a formal, documented acceptance.
• Prerequisites provided by customer: Appropriate mounting hardware as required, and confirmation that civil works and preparatory activities are complete prior to commissioning.
• Delivery method: On-site inspection performed by trained Vertiv professionals, followed by a commissioning checklist, parameter verification, and a post-service report with warranty validation.
• Availability: Flexible timing with after-hours and weekend scheduling to align with project timelines and minimize production impact.
• Typical scope: System check, parameter verification, power-up and startup procedures, safety checks, and functional confirmation of all subsystems.
• Exclusions: Parts replacement, major repairs, or non-standard modifications; additional services may be quoted separately as needed.
• Duration: Variable based on system size and site readiness; designed to fit within the scheduled maintenance window while delivering thorough validation.
• Deliverables: Completed warranty inspection record, startup validation results, and a formal report to support warranty activation or renewal requirements.
• Provisional outcomes: Enhanced confidence in performance metrics, clear escalation paths for any discrepancies, and a documented baseline for future maintenance.

How to install VERTIV Startup Service

Getting started with the Vertiv Startup Service is a straightforward process designed to minimize downtime and maximize the impact of the warranty activation. The service is intended for facilities seeking a formal, documented warranty validation along with professional startup expertise. Below are the practical steps to arrange and complete the service successfully.

• Initiate the service request through your Vertiv account or via your authorized distributor. Provide clear references to your equipment UPC or SKU to ensure the exact service package is identified and prepared for scheduling.
• Agree on prerequisites and site readiness. Confirm that the necessary mounting hardware is available and that civil works, if required, are completed prior to the scheduled visit. This ensures a smooth on-site inspection and startup without unnecessary delays.
• Choose the optimal start time. Take advantage of flexible timing, including after-hours or weekend scheduling, to minimize impact on normal operations and align with project milestones.
• On arrival, a Vertiv-certified technician conducts a comprehensive on-site inspection, verifies installation criteria, and performs a controlled system startup. The technician documents all checks, tests, and results in the warranty check sheet.
• Receive the service deliverables. You will get a detailed service report that documents warranty activation, test results, any recommendations, and confirmation that the equipment is ready for operation under warranty terms.

Frequently asked questions

• Q: What does the warranty inspection cover?
  A: The inspection covers proper installation verification, startup readiness, parameter checks, safety compliance, and documentation to support warranty activation and future claims.
• Q: Can this service be scheduled outside of normal business hours?
  A: Yes. The startup service offers flexible timing, including evenings and weekends, to minimize downtime and fit project schedules.
• Q: What prerequisites must I provide?
  A: You must provide the appropriate mounting hardware as required and confirm that all preparatory civil works are completed before the visit.
• Q: Will I receive a formal warranty documentation?
  A: Yes. A detailed warranty inspection sheet and service report are provided, outlining validation results and warranty activation status.
• Q: Does this service cover parts replacement or repairs?
  A: No. The Startup Service focuses on inspection, startup, and warranty validation. Parts replacement or major repairs are not included and may be quoted separately if needed.
• Q: What if issues are found during startup?
  A: The technician will document any discrepancies and provide recommendations. If corrective actions are required, a separate service or part replacement may be scheduled as needed.