WatchGuard Gold Support - Renewal/Upgrade - 1 Year - Service

Enhance your cybersecurity with the WatchGuard Gold Support - Renewal/Upgrade - 1 Year - Service. This vital service extends and upgrades your existing Gold Support subscription for the Firebox M4800 appliance, ensuring your network remains secure and optimized at all times. With the WatchGuard Gold Support, you gain access to advanced features and prompt assistance from experts, giving you peace of mind in your digital ecosystem.

• Seamless Renewal or Upgrade: This SKU allows you to easily renew your current Firebox M4800 Gold Support subscription or add a new Gold Support subscription to your existing Firebox M4800 appliance, ensuring continuous protection.
• Advance Hardware Replacement: Benefit from immediate shipment of a replacement appliance if a fault is identified, minimizing downtime and keeping your operations running smoothly.
• Expert Technical Support: Gain access to WatchGuard’s dedicated support team, providing you with expert advice and troubleshooting assistance whenever you need it.
• Comprehensive Security Updates: Stay ahead of potential threats with regular updates and patches that enhance the security and performance of your Firebox M4800 appliance.
• Cost-Effective Protection: Invest in your cyber defense with a Gold Support subscription that offers all-inclusive services at competitive pricing, ensuring you receive maximum value.

Technical Details of the Product

• Service Type: Gold Support
• Duration: 1 Year
• Applicable Device: Firebox M4800
• Service Includes: Advance hardware replacement, software updates, and expert technical support.
• SKU: WatchGuard Gold Support - Renewal/Upgrade

How to Install

Installing your WatchGuard Gold Support subscription is simple:

1. Purchase the WatchGuard Gold Support - Renewal/Upgrade SKU.
2. Log into your WatchGuard account and navigate to the support subscriptions section.
3. Select your Firebox M4800 appliance and follow the prompts to apply the Gold Support renewal or upgrade.
4. Confirm the renewal/upgrade and ensure the subscription is active in your account.
5. If you encounter any issues, contact WatchGuard support for assistance.

Frequently Asked Questions

1. What does the WatchGuard Gold Support include?

The WatchGuard Gold Support includes advance hardware replacement, access to expert technical support, comprehensive security updates, and assistance with troubleshooting and managing your Firebox M4800 appliance.

2. Can I upgrade from a different support subscription to Gold Support?

Yes, you can upgrade from another support plan to Gold Support. Simply purchase the Gold Support - Renewal/Upgrade SKU and follow the instructions to update your subscription.

3. How quickly can I expect a replacement appliance if mine fails?

With the advance hardware replacement feature, a replacement appliance is shipped immediately upon fault identification, minimizing your downtime.

4. Is there a limit to how many times I can renew my Gold Support?

No, there is no limit to how many times you can renew your Gold Support subscription, as long as your Firebox M4800 appliance remains in service.

5. What happens if I do not renew my Gold Support?

If you do not renew your Gold Support, you will lose access to the benefits, including technical support and hardware replacements, which may leave your network vulnerable to threats.