WatchGuard Gold Support Renewal/Upgrade 1-yr for Firebox M670

Ensure your Firebox M670 is always protected with the WatchGuard Gold Support Renewal/Upgrade for 1 year. This service offers comprehensive support, timely updates, and hardware replacement options to keep your network secure and operational. With WatchGuard's Gold Support, you can rest assured that you have the best resources at your fingertips, ensuring your business continuity.

• Access to Software Updates: Stay ahead of potential threats with unlimited access to the latest software updates, ensuring your Firebox M670 is equipped with cutting-edge security features.
• 24 x 7 Technical Support: Get round-the-clock access to WatchGuard's in-house team of highly trained technical experts, providing assistance whenever you need it, with a targeted response time of just one hour.
• Advanced Hardware Replacement: If a fault is identified, you will receive an immediate replacement appliance, minimizing downtime and ensuring your network remains operational without interruption.
• Flexible Renewal Options: This SKU is specifically designed for renewing your existing Gold Support subscription or adding a new one, allowing you to customize your support package as needed.
• Peace of Mind: With WatchGuard Gold Support, you can focus on your business, knowing your network security is in expert hands, equipped with the latest tools and insights for maximum protection.

Technical Details of the Product

The WatchGuard Gold Support Renewal/Upgrade for Firebox M670 provides a robust support framework, tailored to the specific needs of your organization. It includes essential features such as 24 x 7 access to technical support, regular updates, and immediate hardware replacement, ensuring seamless operations.

How to Install

To activate your WatchGuard Gold Support Renewal/Upgrade for Firebox M670, follow these steps:

1. Log into your WatchGuard account or create one if necessary.
2. Add the Gold Support Renewal/Upgrade SKU to your shopping cart.
3. Proceed to checkout, and ensure you have your Firebox M670 appliance details ready.
4. Complete the payment process and confirm your order.
5. Once your order is processed, you will receive confirmation and access to your Gold Support services immediately.

Frequently Asked Questions

What is included in the Gold Support Renewal/Upgrade?

The Gold Support Renewal/Upgrade includes access to all software updates, 24 x 7 technical support, and advanced hardware replacement services.

Can I renew my Gold Support subscription before it expires?

Yes, you can renew your Gold Support subscription at any time before it expires to ensure continuous coverage.

What is the targeted response time for technical support?

The targeted response time for technical support is one hour, ensuring that you receive timely assistance for any issues that arise.

How quickly will I receive a replacement appliance if needed?

Replacement appliances are shipped immediately once a fault is identified, minimizing any potential downtime for your network.

Is this SKU for new customers or existing ones?

This SKU can be used by both existing customers looking to renew their Gold Support subscription and new customers wanting to add Gold Support to their Firebox M670 appliance.