WatchGuard Gold Support - Renewal/Upgrade - 3 Year - Service

The WatchGuard Gold Support - Renewal/Upgrade - 3 Year - Service is an essential service package designed to enhance the capabilities of your Firebox T40 appliance. This subscription not only renews your existing Gold Support but also provides an opportunity to add Gold Support to your current device. With this service, you ensure uninterrupted protection for your business, keeping your network secure against evolving threats.

• Comprehensive Coverage: The Gold Support subscription offers access to all software updates, ensuring that your Firebox T40 appliance is equipped with the latest security features and enhancements.
• Priority Support: Enjoy priority access to technical support from experienced professionals who are dedicated to assisting you with any issues that may arise, minimizing downtime and maintaining productivity.
• Advance Hardware Replacement: In the event of a hardware failure, you will receive an immediate replacement appliance, allowing for swift recovery and continuous protection without significant disruption.
• Easy Integration: The renewal or addition of the Gold Support service can be done seamlessly, ensuring your Firebox T40 appliance remains protected without any hassle.
• Long-term Commitment: With a three-year duration, this subscription offers a long-term solution for your network security needs, ensuring sustained protection against cyber threats.

Technical Details

• Service Type: Gold Support Renewal/Upgrade
• Duration: 3 Years
• Compatible Product: Firebox T40 Appliance
• Hardware Replacement: Advanced Hardware Replacement included
• Software Updates: Full access to all software updates

How to Install

To install the WatchGuard Gold Support - Renewal/Upgrade - 3 Year - Service, follow these simple steps:

1. Visit the WatchGuard website or your authorized reseller's portal.
2. Log in to your account or create a new account if you do not have one.
3. Navigate to the Gold Support subscription section.
4. Select the option to renew or upgrade your existing Firebox T40 Gold Support.
5. Complete the transaction by providing the necessary payment information.
6. Once purchased, the subscription will be activated, and you will receive confirmation via email.
7. Immediately after activation, you will have access to all software updates and the ability to request advance hardware replacement if needed.

Frequently Asked Questions

1. What is included in the WatchGuard Gold Support?

The Gold Support subscription includes access to all software updates, priority technical support, and advance hardware replacement services.

2. Can I add Gold Support to an existing Firebox T40 appliance?

Yes, you can either renew your current Gold Support subscription or add a Gold Support subscription to an existing Firebox T40 appliance.

3. How does the advance hardware replacement work?

If a hardware fault is identified, you will receive a replacement appliance shipped immediately to minimize downtime.

4. Is there a minimum commitment period for the Gold Support subscription?

The Gold Support subscription is available for a duration of three years, providing long-term security for your network.

5. How do I contact technical support?

You can contact technical support via the WatchGuard support portal or by calling the support hotline provided with your subscription.