WatchGuard Standard Support - Renewal - 3 Year - Service

Ensure your Firebox M5800 or Firebox M4800 appliance remains protected and operational with the WatchGuard Standard Support - Renewal - 3 Year - Service. This essential service package provides you with continuous technical support and updates to keep your network security at its best. Experience peace of mind knowing you have 24/7 access to expert assistance and an unlimited number of incidents covered under this subscription. Perfect for businesses looking to maintain optimal security performance.

• 24/7 Technical Support: Gain access to round-the-clock technical support from seasoned experts, ensuring you receive the assistance you need, whenever you need it.
• Unlimited Incidents: With the WatchGuard Standard Support plan, you can report as many incidents as needed without worrying about additional costs or limitations.
• Renewal and Addition Flexibility: This SKU allows you to renew your existing Firebox M5800 Standard Support subscription or add a new Standard Support subscription to your Firebox M4800 appliance.
• Regular Software Updates: Stay up-to-date with the latest software enhancements, ensuring your firewall's performance and security features are always current.
• Proactive Monitoring: Take advantage of proactive monitoring tools that help detect potential issues before they escalate, safeguarding your network integrity.

Technical Details of Product

• Service Type: Standard Support - Renewal
• Duration: 3 Years
• Supported Models: Firebox M5800, Firebox M4800
• Support Availability: 24/7
• Incident Coverage: Unlimited

How to Install

To install or renew your WatchGuard Standard Support subscription:

1. Log in to your WatchGuard account using your credentials.
2. Navigate to the 'Support' section on the dashboard.
3. Select the option to renew your existing support or add a new support subscription.
4. Follow the prompts to complete the purchase and activation of your subscription.
5. Confirm your subscription details and ensure you have access to all support features.

Frequently Asked Questions

What happens after my subscription expires?

After expiration, you will lose access to technical support and software updates. It is advisable to renew before the expiration date to maintain uninterrupted service.

Can I transfer my subscription to another device?

No, the subscription is tied to the specific Firebox appliance model and cannot be transferred to another device.

Is there a limit to the number of support incidents I can report?

No, with the WatchGuard Standard Support, you can report an unlimited number of incidents during your subscription period.

What type of support will I receive?

You will receive technical assistance for troubleshooting, configuration, and optimization of your Firebox appliance.

Are software updates included with the subscription?

Yes, regular software updates are included as part of the WatchGuard Standard Support subscription.