Description
Experience uninterrupted productivity and peace of mind with the Xerox Extended On-Site - Extended Service - 21 Month - Service. This comprehensive service package is designed to keep your Xerox systems operating at peak performance with minimal downtime. Offering a predictable total cost of ownership, this extended service ensures that your Xerox equipment is always well-maintained, providing you with reliable output and outstanding results.
- On-Site Maintenance: Our expert technicians provide maintenance services directly at your location, ensuring minimal disruption to your business operations. Enjoy the convenience of professional support without the hassle of shipping equipment for repairs.
- Parts Replacement Service: In the event of any mishaps, our service includes prompt parts replacement to keep your machine running smoothly. This feature eliminates long wait times and helps maintain your workflow efficiently.
- Comprehensive Labor Coverage: The plan covers both parts and labor, providing you with a complete solution for any maintenance needs. This ensures that you can rely on your equipment without incurring unexpected costs.
- Reliable On-Site Support: Our dedicated support staff is just a call away, ready to address any issues quickly and effectively. This level of service allows you to focus on your work rather than worrying about equipment failures.
- Extended 21-Month Duration: With a service duration of 21 months, you can enjoy extended peace of mind. This duration is carefully designed to maximize productivity, giving you the assurance that your systems are covered for the long term.
Technical Details of the Product
- Service Type: Extended On-Site Service
- Duration: 21 Months
- Coverage: Parts and Labor
- Support: On-Site
- Predictable Cost: Total Cost of Ownership
How to Install
Installation of the Xerox Extended On-Site Service is seamless and straightforward. Simply contact your Xerox representative to initiate the service activation. Once activated, our technicians will reach out to schedule an on-site visit. During this visit, they will assess your existing setup and ensure that your systems are fully prepared to benefit from the extended service plan.
Frequently Asked Questions
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What does the Xerox Extended On-Site Service include?
The service includes on-site maintenance, parts replacement, and labor coverage to ensure your equipment operates effectively. -
How quickly can I expect service after I report an issue?
Our support team aims to respond to service requests promptly, often on the same day, to reduce downtime and keep your workflow uninterrupted. -
Is the service transferable if I change my business location?
Yes, the service can be transferred if you relocate your business. Contact your Xerox representative to facilitate the transfer process. -
What happens if a part needs to be replaced?
In the event of a part failure, our technicians will swiftly replace the affected component to minimize downtime and restore functionality. -
Can I renew the service after the initial 21-month period?
Absolutely! We offer renewal options to ensure your equipment continues to receive top-notch service and support.
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