Xerox Extended On-Site - Extended Service - 4 Year - Service

The Xerox Extended On-Site - Extended Service - 4 Year - Service is designed for businesses that prioritize reliability and efficiency in their printing solutions. This service offers enhanced peace of mind, ensuring that your Xerox devices remain functional and productive for an extended period. With a comprehensive package that covers maintenance, parts, and labor, you can focus on your core business operations while leaving the technical aspects to the experts.

• Comprehensive On-Site Support: Enjoy the convenience of on-site assistance from skilled professionals who are ready to resolve any issues that may arise with your Xerox equipment.
• Parts Replacement Service: The Xerox Extended Service includes parts replacement, ensuring that your printer remains efficient and functional without any unexpected downtimes.
• Peace of Mind: With a dedicated service plan, you’ll experience fewer disruptions in your workflow, allowing for uninterrupted operations and enhanced productivity.
• Extended 4-Year Duration: This service plan has a remarkable duration of four years, providing long-term coverage that ensures your systems are consistently running at their best.
• Enhanced Usability: The combination of parts and labor services enhances the overall usability of your device, leading to increased efficiency in your printing tasks.

Technical Details of Product

• Service Type: Extended On-Site Service
• Duration: 4 Years
• Inclusions: Parts Replacement, Labor, On-Site Support
• Coverage: All Xerox equipment
• Response Time: Quick solutions with on-site availability

How to Install

To activate your Xerox Extended On-Site Service, follow these simple steps:

1. Purchase the Xerox Extended On-Site Service plan.
2. Contact Xerox customer support to register your service plan.
3. Provide necessary details about your Xerox equipment for service coverage.
4. Once registered, you will receive confirmation, and your on-site support will be scheduled as needed.

Frequently Asked Questions

1. What is included in the Xerox Extended On-Site Service?

The service includes parts replacement, on-site support, and labor for your Xerox devices, ensuring they operate efficiently throughout the coverage period.

2. How does the on-site support work?

Upon reporting an issue, a qualified technician will be dispatched to your location to diagnose and resolve the problem, minimizing downtime.

3. Is there a limit to the number of service calls I can make?

No, there is no limit to service calls as long as they pertain to covered issues under the service plan.

4. Can I transfer my service plan if I sell my equipment?

Yes, the Xerox Extended On-Site Service plan can usually be transferred to new owners. Please contact Xerox customer support for details on the transfer process.

5. What happens if a part needs to be replaced?

The service covers the cost of parts replacement as part of the plan, ensuring you are not burdened with unexpected costs.