Xerox Scanners On-Site - Extended Service - 1 Year - Service

Experience unparalleled reliability and assurance with the Xerox Scanners On-Site - Extended Service - 1 Year. Designed specifically for businesses that prioritize efficiency and minimal downtime, this service plan is your ultimate solution for uninterrupted operations.

• Comprehensive On-Site Support: Enjoy the convenience of on-site assistance that guarantees quick resolutions to any issues, allowing your team to stay focused on what they do best.
• Next Business Day Replacement: With a commitment to timely completion, our Next Business Day Replacement service ensures you have the right tools at your disposal when you need them most, increasing dependability and minimizing disruptions.
• Phone Support Service: Have peace of mind knowing that our knowledgeable support team is just a phone call away, ready to assist you with any questions or technical issues that may arise.
• One-Year Duration: Our extended service plan spans a full year, providing you with maximum efficiency and precise results throughout your operational cycle without the worry of unexpected service interruptions.
• Limit Downtime: By utilizing on-site support, we help to limit any downtime to the absolute minimum, ensuring your business operates smoothly and effectively.

Technical Details of Product

• Service Type: On-Site Exchange
• Service Duration: 1 Year
• Support: Phone Support included
• Service Response: Next Business Day Replacement
• Coverage: Comprehensive support for Xerox scanners

How to Install

Installation is seamless and straightforward. Once you've purchased the Xerox Scanners On-Site - Extended Service - 1 Year, simply follow these steps:

1. Confirm your service plan with the provided confirmation details.
2. Keep the contact information for phone support accessible for any immediate inquiries.
3. In case of a scanner issue, contact phone support for troubleshooting or to schedule an on-site service appointment.
4. If replacement is necessary, expect a technician on-site the next business day, with the new unit ready for setup.
5. Continue to utilize your Xerox scanner with the confidence that assistance is available whenever you need it.

Frequently Asked Questions

• What is included in the On-Site Service?

  The service includes on-site support, next business day replacement, and phone support for troubleshooting and assistance.

• How does the Next Business Day Replacement work?

  If your scanner requires replacement, we guarantee that a new unit will be delivered to your location the next business day.

• Is technical support available after hours?

  Our standard phone support is available during business hours; however, emergency assistance options may be available upon request.

• Can I extend the service after one year?

  Yes, you can renew your service plan at the end of the one-year term to continue enjoying the same great benefits.

• What should I do if I encounter an issue?

  First, contact our phone support for immediate troubleshooting assistance. If the issue cannot be resolved over the phone, we will arrange for an on-site visit.