Xerox Scanners On-Site - Extended Service - 1 Year - Service

The Xerox Scanners On-Site - Extended Service - 1 Year - Service is designed to safeguard your investment in high-quality scanning solutions. This comprehensive support package not only enhances the reliability of your Xerox scanner but also ensures that you have access to expert assistance whenever you need it. With a focus on quick resolutions and dependable service, this extended service plan is an essential addition to your business operations.

• Comprehensive On-Site Support: Get immediate assistance from certified technicians without the hassle of shipping your equipment away. Our on-site support ensures that your scanner issues are addressed at your location, minimizing downtime.
• Exchange Protection: In the event of a malfunction, our replacement service guarantees that your scanning needs are met with minimal disruption. You'll receive a replacement scanner on-site, maintaining your productivity.
• Rapid Response Time: Our 4-hour replacement service response time is designed to accommodate your urgent needs. You can count on us to deliver quick solutions that keep your workflow uninterrupted.
• Extended Service Duration: With a full year of service, you can rest easy knowing that you are covered against potential issues. This extended service duration is tailored to ensure that your scanner continues to perform at its best.
• Increased Reliability: Protecting your investment in Xerox technology means you can focus on your business without worrying about unexpected scanner failures. Our service plan offers peace of mind through increased reliability and performance.

Technical Details of Product

The Xerox Scanners On-Site - Extended Service - 1 Year - Service provides:

• On-site technical support for Xerox scanner models
• 4-hour response time for replacements
• 1-year service duration for maximum reliability
• Comprehensive coverage for parts and labor during the service period
• Access to qualified technicians who understand your specific scanner needs

How to Install

Installing the Xerox Scanners On-Site - Extended Service is straightforward:

1. Purchase the service plan directly through the authorized Xerox dealer or website.
2. After purchase, a confirmation will be sent, detailing the terms of your service plan.
3. Keep this confirmation handy, as it includes your service contract number, which you will need when requesting support.
4. In the event of a problem with your scanner, contact the Xerox support hotline provided in your confirmation email.
5. Provide your service contract number and details about the issue to initiate the support request.

Frequently Asked Questions

1. What does the extended service cover?
The extended service plan covers on-site support, replacement services, and technician assistance for your Xerox scanner for one full year.

2. How quickly can I expect service?
Our commitment to you includes a 4-hour response time for replacement services, ensuring that you experience minimal disruption.

3. Can I extend my service beyond one year?
Yes, you can renew or extend your service plan upon its expiration. Contact your Xerox dealer for details on renewal options.

4. What should I do if I experience issues with my scanner?
If you experience issues, contact the Xerox support hotline using the details provided in your confirmation email. Be ready to provide your service contract number for efficient service.

5. Are parts and labor included in the service?
Yes, the extended service plan includes coverage for both parts and labor, ensuring that all your needs are addressed without unexpected costs.