Xerox Scanners On-Site - Extended Service (Renewal) - 1 Year - Service

The Xerox Scanners On-Site - Extended Service (Renewal) is designed to provide you with unparalleled support and maintenance for your scanning needs. This 1-year service plan not only protects your investment but also enhances the reliability and efficiency of your Xerox scanner. With available on-site support and a quick response time, this service is perfect for businesses that rely heavily on scanning technology.

• Protects Your Investment: The extended service plan safeguards your Xerox scanner, ensuring that it remains in optimal working condition for the entire year.
• On-Site Support: Benefit from prompt on-site assistance from certified experts, who are ready to address any issues that arise.
• Quick Resolution: Enjoy a remarkable 4-hour replacement service response time, minimizing downtime and enhancing your productivity.
• Phone Support Included: Get access to dedicated phone support for troubleshooting and resolving any problems without delay.
• One Year Coverage: This plan ensures a full year of service, allowing you to focus on your work without the worry of unexpected scanner issues.

Technical Details

Duration: 1 Year
Service Type: On-Site Support and Exchange
Response Time: 4 Hours for Replacement
Phone Support: Yes, included

How to Install

1. Purchase the Xerox Scanners On-Site - Extended Service (Renewal) online or through an authorized dealer.
2. Upon purchase, you will receive a confirmation email with your service details.
3. Contact the Xerox support team to register your service and confirm your on-site support coverage.
4. Keep your service agreement on hand for reference when needed. If a problem occurs, simply call the provided support line for assistance.

Frequently Asked Questions

Q1: What is included in the Xerox Scanners On-Site - Extended Service?
A1: The service includes on-site support, phone support, and a 4-hour response time for replacement services.

Q2: How do I contact support?
A2: You can reach out to the dedicated phone support team using the number provided in your service confirmation email.

Q3: Can I renew the service after one year?
A3: Yes, this service can be renewed annually to continue receiving support and maintenance for your scanner.

Q4: What if my scanner breaks down outside of the service hours?
A4: Phone support is available to help troubleshoot issues even outside of service hours; however, on-site service is available during business hours.

Q5: Is there a limit to the number of service calls I can make?
A5: There are no limits to the number of service calls; you can contact support whenever you encounter an issue with your scanner.