Xerox Scanners On-Site - Extended Service (Renewal) - 1 Year - Service

XeroxSKU: 6678710

Price:
Sale price$2,082.98

Description

The Xerox Scanners On-Site - Extended Service (Renewal) is your ultimate solution for maintaining and enhancing the performance of your Xerox scanner. Specifically tailored for businesses that depend on reliable and efficient scanning technology, this 1-year service plan ensures that you receive unparalleled support and protection for your investment. With on-site assistance and a quick response time, you can focus on your work without worrying about unexpected scanner issues.

  • Protects Your Investment: This extended service plan safeguards your Xerox scanner, ensuring it remains in optimal working condition for the entire year, thus prolonging its lifespan.
  • On-Site Support: Benefit from prompt, on-site assistance from certified experts who are ready to address any issues that may arise, minimizing disruption to your workflow.
  • Quick Resolution: Enjoy a remarkable 4-hour replacement service response time, significantly minimizing downtime and enhancing productivity within your organization.
  • Phone Support Included: Gain access to dedicated phone support for troubleshooting and resolving any scanner-related problems without unnecessary delays.
  • One Year Coverage: This service plan ensures a full year of comprehensive support, allowing you to concentrate on your business operations with peace of mind.

Technical Details of Product

  • Duration: 1 Year
  • Service Type: On-Site Support and Exchange
  • Response Time: 4 Hours for Replacement
  • Phone Support: Yes, included

How to Install

  1. Purchase the Xerox Scanners On-Site - Extended Service (Renewal) online or through an authorized dealer.
  2. Upon purchase, you will receive a confirmation email containing your service details.
  3. Contact the Xerox support team to register your service and confirm your on-site support coverage.
  4. Keep your service agreement accessible for reference when needed. If a problem arises, simply call the provided support line for assistance.

Frequently Asked Questions

  • Q1: What is included in the Xerox Scanners On-Site - Extended Service?
  • A1: The service includes on-site support, phone support, and a 4-hour response time for replacement services.
  • Q2: How do I contact support?
  • A2: You can reach out to the dedicated phone support team using the number provided in your service confirmation email.
  • Q3: Can I renew the service after one year?
  • A3: Yes, this service can be renewed annually to continue receiving support and maintenance for your scanner.
  • Q4: What if my scanner breaks down outside of the service hours?
  • A4: Phone support is available to help troubleshoot issues even outside of service hours; however, on-site service is available during business hours.
  • Q5: Is there a limit to the number of service calls I can make?
  • A5: There are no limits to the number of service calls; you can contact support whenever you encounter an issue with your scanner.

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