Xerox Scanners On-Site - Extended Service (Renewal) - 1 Year - Service

The Xerox Scanners On-Site - Extended Service (Renewal) - 1 Year - Service is designed to provide you with peace of mind and optimal performance for your Xerox scanner. This service ensures that your equipment remains in prime condition, allowing you to focus on your business operations without worrying about unexpected downtimes or costly repairs. With its comprehensive support and maintenance features, this extended service plan promises to enhance your productivity and protect your investment.

• On-Site Support: Receive professional assistance directly at your location, minimizing any disruptions to your workflow and ensuring your scanner operates efficiently.
• Next Business Day Replacement: Enjoy rapid response times with our promise of next business day replacement service. This ensures that if a problem arises, it is resolved quickly, keeping your operations running smoothly.
• Predictable Total Cost of Ownership: Benefit from a fixed service plan that allows you to budget effectively. The extended service plan eliminates unexpected expenses and provides a clear understanding of your service costs.
• Comprehensive Replacement Service: Should any issues arise with your scanner, our replacement service covers the necessary parts and labor to ensure your device remains functional and efficient.
• 1 Year Duration: This extended service plan lasts for one full year, giving you ongoing support and maintenance, which guarantees maximum performance and precise results throughout the duration.

Technical Details of Product

• Service Type: On-Site Extended Service
• Service Duration: 1 Year
• Response Time: Next Business Day Replacement
• Includes: Replacement service and on-site support

How to Install

Installation is simple and straightforward:

• Contact your Xerox representative to activate your Extended Service plan.
• Once activated, an official technician will schedule an on-site visit, if necessary, to assess the scanner and ensure it is in optimal working condition.
• Follow any specific instructions provided by the technician for maintenance and operation to maximize the benefits of your service plan.

Frequently Asked Questions

• What is covered under this service plan?
  This plan covers on-site support, next business day replacement for your scanner, and necessary parts and labor to resolve any issues.
• How do I request support?
  Simply contact your Xerox support representative, and they will guide you through the process of scheduling on-site service.
• Can I extend my service plan beyond one year?
  Yes, you can renew your service plan prior to its expiration to continue receiving uninterrupted support.
• What should I do if my scanner develops a problem?
  Contact Xerox support as soon as you notice any issues, and they will arrange for on-site assistance or replacement as needed.
• Is there a limit to the number of replacements?
  Your service plan covers replacements as necessary to keep your scanner operational throughout the year.