Yealink CPW65-DECT-DUO (1304026)

Discover the Yealink CPW65-DECT-DUO, a premium dual-handset wireless extension designed to expand your Yealink IP telephony ecosystem with effortless mobility and crystal-clear communication. This DECT cordless duo is crafted for modern workplaces where desk flexibility, rapid response times, and dependable voice quality matter most. The CPW65-DECT-DUO integrates smoothly with Yealink SIP phones and UC platforms, delivering a scalable solution that grows with your business needs. Dual handsets, reliable roaming, and enterprise-grade audio come together to keep teams connected, whether they’re at the front desk, in a busy call center, or moving across a bustling office environment.

The CPW65-DECT-DUO is built for performance in high-demand settings. It delivers crisp, natural-sounding conversations and supports features that reduce fatigue during long shifts, such as noise suppression, echo cancellation, and responsive keypad controls. For administrators, this kit offers straightforward deployment and management, ensuring you can add mobility to your phone system without sacrificing security or control. The result is a seamless communications experience that improves customer service, shortens handle times, and boosts team collaboration across departments—without compromising on reliability or security.

Designed with the modern enterprise in mind, the CPW65-DECT-DUO provides long-range wireless coverage, robust call handling capabilities, and a user-friendly experience that shortens the time to value. Its ergonomic handsets are comfortable to hold during extended conversations, and the charging bases keep devices ready for action between calls. The solution is ideal for front-desk environments, reception areas, meetings rooms, or distributed teams that require quick, hands-free access to colleagues and information. By removing the tether to a single desk, users gain the freedom to coordinate, transfer calls, and communicate with reminders and prompts in real time, helping to deliver faster resolutions and a more responsive customer experience.

In addition to strong audio performance, the CPW65-DECT-DUO emphasizes reliability and ease of maintenance. The DECT technology provides secure, private wireless communication within your office footprint, with simple pairing to Yealink base stations and IP phones. The kit is designed for straightforward management by IT teams or office managers, with clear indicators, intuitive pairing flows, and compatibility with existing Yealink updates. This translates to lower total cost of ownership, fewer maintenance interruptions, and a smoother user experience for staff who rely on dependable calls throughout the workday.

• Dual-handset DECT cordless design — two handsets in the DUO kit provide flexible call answering, conferencing, and on-the-go coordination around the office.
• HD audio with noise suppression — clear conversations enhanced by adaptive echo cancellation and background-noise reduction for a professional, distraction-free experience.
• Roaming freedom with reliable range — maintains stable wireless connections as users move between workstations, conference rooms, and common areas.
• Seamless Yealink compatibility — designed to integrate with Yealink IP phones and UC platforms for quick deployment and cohesive system management.
• Energy-efficient design and easy charging — long-lasting battery performance with simple cradle charging and eco-friendly design to reduce operating costs.

Technical Details of Yealink CPW65-DECT-DUO

• Get this information from the "specifications" section of the product from https://ec.synnex.com/ using product "UPC" or "SKU" as reference

How to install Yealink CPW65-DECT-DUO

Setting up the CPW65-DECT-DUO is designed to be straightforward so you can realize value quickly. Start with a clean workspace and follow these steps to install the dual-handset DECT expansion kit into your Yealink phone environment:

• Unbox and inspect the CPW65-DECT-DUO kit to confirm you have both cordless handsets, charging bases, and the base station(s) as required for your deployment.
• Charge each handset fully before first use to ensure optimal battery life and dependable performance during the initial days of operation.
• Place the base station(s) within a clear line of sight of typical handset locations to maximize DECT signal strength and roaming reliability.
• Connect the base stations to power and, if available, your network infrastructure using PoE or a standard power adapter as specified in the user guide.
• Power on the base station(s) and enter pairing or registration mode per the included instructions, then register both handsets to the base(s) so calls can be routed through the Yealink system.
• Test key functions—answer, transfer, hold, conferencing, and page/dojo intercom features—across multiple work zones to verify seamless handoff and call clarity.
• Update firmware if prompted and review security settings to ensure encryption and authentication align with your IT policy.
• Provide staff with a brief training on basic controls, such as answering calls, placing calls on hold, transferring, and initiating a conference call with the CPW65 handsets.

For best results, implement the CPW65-DECT-DUO in a controlled deployment plan. Consider locations with high foot traffic or frequent in-and-out movement—reception desks, help desks, and team workspaces—where mobility adds the most value. Use the two handsets to cover adjacent zones, enabling staff to stay connected even when away from their desks. Monitor battery levels and roaming performance during the initial week to fine-tune placement and ensure consistent audio quality across all user scenarios. With proper setup, administrators can manage features centrally, while end users enjoy a simple, intuitive experience that reduces call handling times and improves first-contact resolution.

Frequently asked questions

• What is the CPW65-DECT-DUO? It is a dual-handset DECT wireless extension kit designed to expand a Yealink IP telephony setup, delivering mobile calling capabilities and flexible handsets for busy environments.
• What devices is it compatible with? The CPW65-DECT-DUO is designed to work within the Yealink DECT ecosystem and is intended for use with compatible Yealink IP phones and UC platforms that support the CPW65 DECT family.
• How do the handsets connect? The handsets connect wirelessly to the paired base station via DECT radio, which in turn integrates with your IP phone system for call control and routing.
• Can I use two handsets with a single base? Yes, the DUO kit supports two handsets connected to a base station, enabling multi-user coverage and efficient call handling.
• What about battery life and charging? The CPW65-DECT-DUO is designed for extended use with energy-efficient battery management and convenient charging bases for fast top-ups between calls.
• Is setup difficult for IT staff? No—deployment is designed to be straightforward with clear pairing and management steps, and it integrates with existing Yealink devices for minimal disruption.
• Does it support security features? Yes, DECT communications typically include encryption and authentication options to protect voice privacy within the enterprise environment.