EPOS IMPACT SDW 10 HS Wireless DECT Headset

Experience all-day comfort and professional audio with the EPOS IMPACT SDW 10 HS, a premium single-sided wireless DECT headset designed for busy professionals. The adaptable FlexFit™ system gives you three wearing styles—headband, ear hook, and neckband—so you can tailor the fit to your workflow and wear it on either the left or right ear. Built to keep you focused, this headset features a busy light to signal when you’re on a call, helping minimize interruptions and maintain your productivity in open offices or busy home setups.

• All-day comfort with FlexFit versatility: Choose from headband, ear hook, or neckband configurations to match your personal preference and work environment. The design is optimized for extended use, distributing weight evenly and reducing fatigue so you can stay productive throughout long calls and conferencing sessions. Ambidextrous wearing options mean you can switch ears without sacrificing comfort or performance.
• Reliable DECT wireless connectivity: Enjoy a stable, interference-free connection with the DECT wireless standard, delivering clear audio and freedom of movement. The SDW 10 HS is built for real-world office life, offering dependable range and consistent performance so you can move around your workspace without being tethered to your desk.
• Busy light for improved focus: A dedicated busy light indicates when you are speaking on a call, helping colleagues know when you’re unavailable. This simple, intuitive feature reduces interruptions in busy environments and supports a smoother, more efficient workflow for you and your team.
• Clear audio for calls and conferences: Designed for professional use, the EPOS IMPACT SDW 10 HS delivers crisp voice transmission and reliable call quality during everyday communications. The headset is tuned to support clear conversations during phone calls, video meetings, and conference calls, ensuring your message is heard with minimal fatigue.
• Seamless integration and flexible compatibility: Optimized for desk-based communications, this headset works well with a variety of platforms and devices used in modern workplaces. The FlexFit design, combined with easy wearability on either ear and intuitive controls, makes it simple to incorporate into your existing UC (Unified Communications) setup and IT workflows.

Technical Details of EPOS IMPACT SDW 10 HS

• Type: Single-sided wireless DECT headset
• Wearing styles: FlexFit system offering headband, ear hook, and neckband
• Ambidextrous use: Wear on either the left or right ear
• Connectivity: DECT wireless with base station (for desk setups)
• Busy light: Integrated indicator to show when on a call
• Sound quality: Optimized for professional audio during calls and conferencing
• Comfort features: Premium materials and cushions designed for extended wear
• Durability: Built for daily office use with attention to wearability and ease of maintenance
• Compatibility: Designed to integrate with common desk phone and computer environments and UC platforms

How to install EPOS IMPACT SDW 10 HS

1. Unbox the headset and base station, then ensure the headset is fully charged before first use.

2. Place the headset on the base station to start charging and to establish initial pairing between the headset and the DECT base.

3. Choose your preferred wearing style with the FlexFit system—adjust the headband, attach the ear hook, or switch to the neckband, and decide whether you will wear it on the left or right ear.

4. Connect the DECT base to your workstation following your IT department’s guidelines or the user manual, using the recommended power and data connections for your environment.

5. Power on the headset and fine-tune fit, microphone positioning, and call controls to your liking. Test a quick call to verify audio clarity and the busy light indicators.

6. If using with a computer or desk phone, configure the base to work with your UC platform or communications device as required by your organization, and perform a brief test call to confirm connection stability.

Frequently asked questions

• What is the EPOS IMPACT SDW 10 HS? A premium single-sided wireless DECT headset designed for all-day comfort with FlexFit wearing options and a busy light to minimize interruptions during calls and conferences.
• How many wearing styles does it offer? It features three wearing styles through the FlexFit system: headband, ear hook, and neckband. It can be worn on either the left or the right ear for maximum flexibility.
• What platforms does it support? The headset is designed to integrate with common desk phones and computer setups and is optimized for professional UC environments, offering compatibility with typical conferencing and calling workflows.
• Is there a busy light? Yes. A dedicated busy light indicates when you are on a call to help reduce interruptions from coworkers or nearby activity.
• How do I install and set it up? After charging, attach the headset to the base station, choose your preferred wearing style, connect the base to your workstation, and configure the base for your UC platform. Perform a quick test call to ensure proper audio performance.
• Does it require a specific network or infrastructure? It uses DECT wireless technology and a base station designed for desk-based setups. Your organization’s IT team can advise on the appropriate configuration and integration within your environment.