EPOS IMPACT SDW 5036T Wireless DECT Headset

Experience next‑generation office communication with the EPOS IMPACT SDW 5036T, a premium wireless DECT headset built for modern professionals who demand crystal‑clear sound, robust security, and all‑day comfort. As part of the IMPACT 5000 Series, this headset blends advanced audio technology with future‑proof device flexibility, enabling seamless collaboration across the hybrid workspace. The SDW 5036T is designed to deliver immersive on‑ear sound for calls and multimedia, while providing reliable wireless performance that keeps you in the flow of work—without interruptions or fatigue. Whether you’re taking back‑to‑back conference calls, focused teamwork sessions, or sensitive client conversations, this headset helps you stay clearly heard and confidently understood.

• Crystal-clear sound with immersive quality — The IMPACT SDW 5036T is engineered for exceptional call quality and natural voice reproduction. With high‑definition wideband audio, precise microphone pickup, and echo and noise suppression, conversations feel intimate and authentic, even in busy office environments. The on‑ear design offers balanced audio delivery that keeps you engaged with meetings, media, and voice notes while minimizing listening fatigue over long workdays.
• All‑day comfort and ergonomic design — Thoughtfully engineered for prolonged use, the headset features a lightweight frame, an adjustable headband, and soft leatherette ear cushions. The on‑ear fit reduces pressure while maintaining a secure seal for clear audio. The SDW 5036T is built to be worn throughout demanding work sessions, ensuring you stay comfortable during back‑to‑back calls and extended collaboration windows.
• Enterprise-grade security and future‑proof connectivity — Security is a top priority in professional environments, and the SDW 5036T includes enterprise‑class protection with robust encryption and secure pairing with its base station. As part of the IMPACT 5000 Series, it is designed to stay up to date with evolving software and security standards, helping organizations protect conversations and data as technology and workflows evolve.
• UC‑certified compatibility and seamless integration — This headset is designed for effortless integration with leading collaboration platforms, including Microsoft Teams, Zoom, Cisco, and other UC softphones. The SDW 5036T supports flexible workflows, enabling users to switch between devices and applications without sacrificing audio quality or control. It’s the ideal choice for mixed environments where users communicate across multiple tools every day.
• Reliable wireless performance with range and flexibility — leveraging modern DECT technology, the SDW 5036T offers a dependable wireless connection with a substantial operating range. The base station provides secure pairing, easy management, and minimal interference, ensuring steady audio fidelity and movement freedom throughout the workspace. This combination supports dynamic work styles, from focused tasks to collaborative sessions that require mobility without sacrificing sound quality.

Technical Details of EPOS IMPACT SDW 5036T

• Wireless technology: DECT-based connection for reliable range and stable audio
• Base station: Included as part of the system to manage pairing and charging
• Audio features: High‑definition voice, wideband audio, noise suppression, and echo cancellation
• Microphone: Noise‑cancelling microphone with optimized pickup for clear speech
• Comfort and design: On‑ear headset with adjustable headband and soft leatherette ear cushions
• Security: Enterprise‑grade encryption and secure pairing with the base
• Compatibility: UC‑certified and compatible with major platforms such as Microsoft Teams, Zoom, and other softphones
• Power and charging: Energy‑efficient operation with base charging capability; designed for all‑day use
• Weight and ergonomics: Lightweight build intended for comfortable wear across long calls
• Connectivity: Works with multiple devices and supports smooth handover between connected endpoints

how to install EPOS IMPACT SDW 5036T

• Unbox and place the base station in a central, unobstructed location near your primary work computer and power outlet. Connect the base to power and to your computer or UC softphone as directed in the included setup guide.
• Charge the headset until the battery indicator shows a full charge, then place the headset onto the base to pair automatically. If needed, use the base’s pairing button to complete the connection to your devices.
• Put on the headset and adjust the headband and cushions for a secure, comfortable fit. Ensure the microphone is positioned close to your mouth without rubbing against clothing or interfering with speaking gestures.
• Open your preferred UC application or softphone and select the EPOS SDW 5036T as the active audio device for calls and media. If required, install any driver or software updates provided by EPOS to optimize performance.
• Test audio and microphone levels in a controlled environment. Make a test call, listen for clarity, and adjust microphone gain, listening volume, and call controls on the base or headset to suit your workspace and workflow.

Frequently asked questions

• Is the EPOS IMPACT SDW 5036T compatible with Microsoft Teams? Yes. The SDW 5036T is UC-certified and designed for seamless integration with popular collaboration platforms, including Microsoft Teams, Zoom, and other major softphones. You can select the EPOS device as the default audio source in Teams and enjoy reliable audio during calls and meetings.
• What is the expected comfort level for all‑day use? The headset features an adjustable headband and soft leatherette ear cushions, delivering a comfortable fit for long sessions. Its lightweight construction reduces fatigue, making it suitable for full‑day wear in busy office environments or longer virtual collaboration periods.
• How does the DECT connection impact range and reliability? DECT technology provides stable, interference‑resistant wireless performance with a generous operating range. Paired with a capable base station, this setup minimizes dropouts and maintains clear audio as you move around your workspace or collaborate with distant colleagues.
• Can I use the SDW 5036T with multiple devices? Yes. The base station supports connection to compatible devices, enabling smooth handover between endpoints and quick switching between calls on different devices without losing audio quality.
• What kind of security features does this headset offer? The SDW 5036T includes enterprise‑grade encryption and secure pairing with its base, helping protect conversations and sensitive information in professional settings. This makes it suitable for environments with strict data protection requirements.
• Is there any required software to optimize performance? While basic functionality works out of the box, EPOS provides optional software and firmware updates to optimize compatibility with UC platforms, enable advanced call controls, and ensure continued security and feature improvements over time.